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Hurricane Helene rebuild checklist

A plain-English, step-by-step plan for WNC homeowners repairing or rebuilding after Helene.

Scam warning: Don't hire anyone who knocks on your door, and never pay in full up front. Report fraud to NC DOJ at 1-877-5-NO-SCAM.

1. Document everything

Take photos and video of all damage before cleanup. Keep every receipt, including tarps, hotel stays and debris removal.

2. File your claims

Contact your homeowners and flood insurers, and write down claim numbers and adjuster names.

3. Check federal and state help

4. Get 3 written estimates

Make sure each one covers the same scope, so you can compare them fairly.

5. Verify the license

Jobs of $40,000 or more need an NCLBGC-licensed general contractor. Electrical work needs an NCBEEC license. Here's how to check.

6. Ask for proof of insurance

Ask for general liability and workers' comp certificates, and call the insurer to confirm they're current.

7. Sign a written contract

It should list the price, payment schedule, scope, materials and completion date (NC DOJ Safe to Rebuild).

8. Pull permits

Your county inspections department issues permits. A good contractor will pull them.

Sources: NC Department of Justice, FEMA, NC Office of Recovery and Resiliency. Programs change, so check the linked pages for current details.

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